From our crew to yours

A real person.
A little help.

A question before you begin, a detail you’d like to change, or a parcel you’re waiting for. We’re here.

You’ll hear back within the hour, every day
from 8am to 10pm UK time.

Let’s get you to the right page

How can we help?

A few details in your email help us get straight to the answer.

Include the email you ordered with, so we can find your book and help with the next step.

Tell us the page and what you’d like us to change. If you need more time with your proof, email before the 12-hour approval window ends.

For a damaged or misprinted book, attach a photo within 30 days and we’ll arrange your free reprint.

You might find the answer in one of these little corners.